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Terms & Conditions

Effective date: 07/11/2025
These Terms & Conditions (“Terms”) govern your use of veldenbotanicals.com (the “Site”). By accessing or using the Site, you agree to these Terms. If you do not agree, do not use the Site.

1) About us

The Site is operated by [Velden Botanicals SA] and its affiliates (“Velden”, “we”, “us”). Contact: [info@veldenbotanicals.com.

2) Eligibility & Use of the Site

You must be at least the age of majority in your jurisdiction to use the Site. You agree to use the Site only for lawful purposes and in accordance with these Terms and any applicable laws/regulations.

3) Information on this Site (No advice; for B2B information)

Content is provided for general informational purposes regarding our botanical ingredients and capabilities. It does not constitute medical, cosmetic regulatory, scientific, legal, or investment advice. You are responsible for evaluating fitness for your intended use and for regulatory compliance of your finished products.

4) Accounts

If you create an account (e.g., for gated content), you must keep login credentials confidential and are responsible for all activities under your account. We may suspend or terminate accounts for breach.

5) Intellectual Property

The Site, its content, design, text, graphics, logos, icons, images, video, audio, downloads, compilations, and software are owned by Velden or our licensors and are protected by IP laws.

  • You may view the Site and print/download a reasonable number of pages for internal business use.

  • You may not copy, modify, publish, distribute, create derivative works from, or exploit the Site or content without our prior written consent.

  • Trademarks: VELDEN™, The New Wild™, TriAct™, NatSol™, RubyM™, AxRose™ are trademarks of Velden. Other marks belong to their owners. No license is granted by implication or otherwise.

6) User Content & Feedback

If you submit content (e.g., enquiries, files, feedback), you represent you have the right to do so and grant us a non-exclusive, worldwide, royalty-free license to use it to operate our business and respond to you. Do not upload confidential or proprietary information unless you have agreed specific confidentiality terms with us.

7) Acceptable Use

You agree not to:

  • Interfere with or disrupt the Site or servers;

  • Use any automated means to access the Site (scrapers, bots) beyond what is permitted by robots.txt or our written permission;

  • Introduce malware or harmful code;

  • Infringe IP or privacy rights;

  • Misrepresent your identity or affiliation.

8) Third-Party Services & Links

The Site may integrate or link to third-party services (e.g., Wix, analytics, social platforms, embedded PDFs). We are not responsible for third-party content, policies, or practices.

9) Orders, Quotes, and Product Information (if applicable)

The Site is informational and not an online store. Any quotes, specifications, samples, safety data, INCI lists, COAs, or lead times are subject to change and do not constitute binding offers. Supply terms (including price, quality, compliance, warranties, indemnities, delivery, and limitations of liability) will be defined in a separate executed agreement or purchase order terms.

10) Disclaimers

To the fullest extent permitted by law, the Site and its content are provided “as is” and “as available” without warranties of any kind, express or implied (including merchantability, fitness for a particular purpose, non-infringement, accuracy, availability). We do not warrant that the Site will be uninterrupted, secure, or error-free.

11) Limitation of Liability

To the fullest extent permitted by law, Velden and its directors, officers, employees, and agents will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or loss of profits/revenue/data, arising out of or related to your use of the Site, even if advised of the possibility. Our aggregate liability for any claim relating to the Site will not exceed CHF500 (or the minimum amount permitted by law if higher). Some jurisdictions do not allow certain exclusions; in those cases, liability is limited to the maximum extent permitted.

12) Indemnity

You agree to defend, indemnify, and hold harmless Velden from and against claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from your breach of these Terms or misuse of the Site.

13) Privacy

Your use of the Site is also governed by our Privacy Policy, incorporated by reference. See the current version at /privacy-policy.

14) Termination; Suspension

We may suspend or terminate access to the Site at any time, with or without notice, including for maintenance or suspected misuse.

15) Governing Law & Jurisdiction

These Terms and any dispute or claim (non-contractual or otherwise) are governed by the laws of the United Kingdom. You agree to the exclusive jurisdiction of the courts of the United Kingdom.

16) Changes to the Terms

We may update these Terms from time to time. The updated Terms will be posted on the Site with a new “Effective date.” Your continued use of the Site after changes means you accept the revised Terms.

17) Contact

Velden
Email: info@veldenbotanicals.com

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